Writing for the Web
People dont read web sites: they scan them. You have only a few seconds to get their attention and...>> Read More
Coming Up This Fall
Communicating Technical Information
Learn an effective process of planning, drafting, and editing to create excellent technical documents!>> Read More
Conflict Resolution: Tools and Strategies
Improve your ability to work through conflict and achieve positive results.>> Read More
Implementing a Social Media Strategy and Measuring Results
You will leave with tools to measure the effectiveness of your strengthened social engagement.>> Read More
Client Service Excellence
Join us for this one-day workshop designed to refresh the fundamentals of client service in the public sector.>> Read More
New Certificate Program!
Lean for the Public Sector
Delivering services to citizens with maximum efficiency and effectiveness.>> Read More
Decision Making: A Systematic Approach
Decision making, the process by which we create the future. Learn the science of decision making, a step towards smarter choices.>> Read More
Click here to view our full Course Portfolio.
New Certificate in Lean for the Public Sector!
Our new certificate, designed and delivered in partnership with Alpen Solutions INC., is specifically adapted for the public sector. Click here to learn more about this new certificate.
SAVE THE DATESeptember 21 - Risk Management
September 24 - Translating Research into Policy and Practice - An Introduction
September 30 - Introduction to Lean for Government - NEW!
October 1 - Coaching and Feedback at the Heart of Leadership
October 13 - Communicating Technical Information
October 8 - A+ Writing
October 16 - Writing Well I
October 21 - Client Service Excellence
October 22 - Applied Strategic Planning
October 29 - Briefing Notes That Work